Preparing for RINVOQ with RINVOQ Complete

A special medicine requires a Specialty Pharmacy

RINVOQ is a specialty medicine, which means it may require additional insurance approvals, monitoring such as blood tests, and specific shipping. 

It also means you will need to get RINVOQ from a specialty pharmacy.

Retail vs Specialty Pharmacies

While all pharmacies can fill prescriptions, specialty pharmacies are different from retail pharmacies. 

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Retail Pharmacies

Specialty Pharmacies

Types of prescriptions filled

Fill prescriptions you take for short-term and/or long-term conditions.

Fill only specialty medicine prescriptions.

How you receive your prescription

You pick up or get the prescription delivered.

The prescription is shipped to your home.

Insurance approvals and requirements

No extra insurance steps. Typically, prescription is approved the same day.

Often, the use of a specialty pharmacy is required by your insurance company.

Can require more complex insurance approvals and prior authorization

Typically, it takes a few days for insurance approval.

How to get RINVOQ

When using a specialty pharmacy, you play an important role in the prescription process.

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STEP

Your doctor sends your prescription to a specialty pharmacy.

What you can do:

Get the name and phone number of the specialty pharmacy.

Sign up for the RINVOQ Complete Savings Card.*

*For eligible, commercially insured patients. Please see Terms and Conditions here.

STEP

Your specialty pharmacy verifies coverage with your insurance.

What you can do:

Always mention your Savings Card when you talk with your specialty pharmacy.

Be patient. Verifying your coverage can take a while.

Now is the time to reach out to your RINVOQ Complete Nurse Ambassador with any questions you may have about getting your medicine or any other questions you have about RINVOQ.

Nurse Ambassadors are provided by AbbVie and do not work under the direction of your health care professional (HCP) or give medical advice. They are trained to direct patients to their HCP for treatment-related advice, including further referrals.

STEP

Your specialty pharmacy calls you to confirm where to mail your prescription and how you’ll be paying for any out-of-pocket costs.

What you can do:

Confirm date of the delivery.

If you don’t get a call from your specialty pharmacy, call them.

Nurse Ambassadors are provided by AbbVie and do not work under the direction of your health care professional (HCP) or give medical advice. They are trained to direct patients to their HCP for treatment-related advice, including further referrals.

If you ever have any questions about this process, your RINVOQ Complete Nurse Ambassador can help you get started.

Get in touch by calling 1.800.2RINVOQ (1.800.274.6867)

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RINVOQ Complete Savings Card Terms and Conditions

Terms and Conditions apply. This benefit covers RINVOQ™ (upadacitinib) alone or for RINVOQ plus one of the following medications: methotrexate, leflunomide (Arava®), or hydroxychloroquine (Plaquenil®). Eligibility: Available to patients with commercial prescription insurance coverage for RINVOQ who meet eligibility criteria. Co-pay assistance program is not available to patients receiving prescription reimbursement under any federal, state, or government-funded insurance programs (for example, Medicare [including Part D], Medicare Advantage, Medigap, Medicaid, TRICARE, Department of Defense, or Veterans Affairs programs) or where prohibited by law or by the patient’s health insurance provider. If at any time a patient begins receiving prescription drug coverage under any such federal, state, or government-funded healthcare program, patient will no longer be able to use the RINVOQ Complete Savings Card and patient must call RINVOQ Complete at 1.800.2RINVOQ to stop participation. Patients residing in or receiving treatment in certain states may not be eligible. Patients may not seek reimbursement for value received from the RINVOQ Complete program from any third-party payers. Offer subject to change or discontinuance without notice. Restrictions, including monthly maximums, may apply. Patients who are members of insurance plans that claim to reduce or eliminate their patients' out of pocket co-pay, co-insurance, or deductible obligations for certain prescription drugs based upon the availability of, or patient's enrollment in, manufacturer sponsored co-pay assistance for such drugs (often termed "maximizer" programs) will have an annual maximum program benefit of $6,000.00 per calendar year. This assistance offer is not health insurance. To learn about AbbVie’s privacy practices and your privacy choices, visit www.abbvie.com/privacy.html

Arava and Plaquenil are registered trademarks of their respective owners.